Rubyjam Fabric has created a rewards points program with exciting and exclusive rewards to say 'thank you' to our amazing customers.  

Ways to earn loyalty points

  • Earn 1 Point for every $1 you spend online to unlock exciting rewards. 
  • Refer a friend
  • Like us on Facebook
  • And more!

FAQs 

How Do I Join the Rubyjam Fabric Rewards Program?
Simply, create a customer account and you will automatically become part of our program. Or you can join by using our loyalty program widget 'Rubyjam Rewards' on the side of your computer screen (not visible on mobile devices).

How do I earn loyalty points?
Earn 1 point for every $1 you spend. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile, including following us on Instagram and referring friends. Use your loyalty points to redeem rewards, or save them up to unlock even more exciting rewards.  

What is a Jam Star VIP?
When you earn 3000 points or more, you will automatically be added to our exclusive Jam Star VIP Club. All Jam Stars earn DOUBLE rewards points on their purchases. Remember - it's the points you EARN not the points you save that will give you membership to the Jam Star VIP Club :)

How do I check my loyalty points balance and redeem rewards?
You can check your balance and rewards anytime by clicking 'Check Rewards' on our website. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards. 

How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. This coupon is linked to your account and cannot be shared. Add the corresponding rewards product to your shop cart and then use your coupon at checkout to remove the charge.

Can I redeem more than one reward at once?
Yes but you can only use one coupon code per order. If you wish to redeem multiple rewards on the same day, you'll need to put through separate orders (be sure to use the 'combine' shipping option and we'll link all of your items into one bundle of fun!).

I forgot to use my code, can you help?
Sorry no, coupon codes cannot be applied retrospectively. 

Terms and Conditions

  • Rubyjam Fabric reserves the right to modify or cancel coupons at any time.
  • Coupons can only be redeemed once.
  • Expired coupons cannot be reactivated.
  • If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.
  • If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
  • Rewards points cannot be transferred between customers or multiple accounts.
  • Rewards points cannot be redeemed once expired and cannot be reinstated.
  • Rubyjam Fabric reserves the right, at its discretion, to cancel, change, modify, add, or remove any aspect or feature of this rewards points program without notice.